Legal

Terms of Service

Last updated: October 7, 2026

The terms for using the P.R.O. app, the P.R.O. connector for AI assistants and this website, operated by HAOTONG TECHNOLOGY (HK) CO., LIMITED.

1. About These Terms

These Terms of Service ("Terms") govern your use of the P.R.O. mobile app, the P.R.O. connector for AI assistants at https://mcp.proapp.uk and the website proapp.uk (together, the "Service"). The Service is operated by HAOTONG TECHNOLOGY (HK) CO., LIMITED ("we", "us", "our").

By creating an account, downloading or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

  • You must be at least 13 years old, and at least the age of digital consent in your country of residence (for example, 16 in some EU countries), to use the Service. If you are under the age of majority where you live, you may use the Service only with the involvement and consent of a parent or legal guardian.
  • Where your country requires it, you must be 18 or older (or have a parent's or guardian's permission) to buy a subscription.
  • You must not use the Service if you are barred from doing so under the laws that apply to you.

3. Your Account

You are responsible for the accuracy of the information you provide, for keeping your sign-in credentials secure and for all activity under your account. Tell us promptly at mail@proapp.uk if you believe your account has been used without permission.

4. The Service and AI Features

P.R.O. reads fitness, activity, sleep and heart data that you allow it to read from Apple Health, shows statistics and dashboards, and offers an AI coach that answers questions and builds training plans based on that data.

  • AI output can be wrong. AI-generated answers, analyses and training plans are produced automatically by third-party AI models. They may be inaccurate, incomplete or unsuitable for you. Check important information yourself and use your own judgement.
  • Not medical advice. The Service provides general wellness and fitness information only. P.R.O. is not a medical device and does not diagnose, treat, cure or prevent any disease or condition. Nothing in the Service is medical, clinical, nutritional or professional coaching advice.
  • Consult a professional. Talk to a doctor or other qualified professional before starting a new training programme, changing your training load, or if you have any health condition, injury, pregnancy or symptoms such as chest pain, dizziness or shortness of breath. Stop exercising and seek medical help if you feel unwell.
  • Data quality. Metrics depend on your devices, Apple Health and syncing, and may be missing, delayed or inaccurate.

5. Subscriptions and Payments

Some features require a paid subscription, which you buy through the Apple App Store.

  • Billing. Payment is charged to your Apple ID account when you confirm the purchase. Prices are shown in the app before you buy.
  • Automatic renewal. Subscriptions renew automatically at the end of each period unless you turn off auto-renew at least 24 hours before the period ends. You can manage or cancel subscriptions in your Apple ID settings.
  • Free trials. If a free trial is offered, any unused part of it ends when you buy a subscription.
  • Refunds. Billing, renewals and refunds are handled by Apple under Apple's terms. We cannot issue refunds for App Store purchases; request them from Apple at reportaproblem.apple.com.
  • Changes. We may change subscription features or prices. Price changes apply from your next renewal, and Apple will notify you where required.

6. Connectors to Third-Party AI Assistants

The Service lets you connect your P.R.O. data to third-party AI assistants, such as Anthropic Claude, OpenAI ChatGPT or Perplexity, through our MCP connector.

  • Your choice and responsibility. A connection is created only when you enter a one-time pairing code from the app. You decide which assistant to connect and which data categories it may read, and you are responsible for that choice.
  • Third-party terms apply. AI assistants are operated by independent companies. Their terms and privacy policies govern how they process the data they receive from the connector. We are not responsible for their services, outputs, availability or data practices.
  • Revocation. You can switch off data categories for assistants in the app at any time, remove the connector in the assistant's settings, delete your account to revoke all connector access, or ask us at mail@proapp.uk to revoke it.
  • Write access. An assistant can save coach notes only if you turn on writing in the app. You are responsible for content an assistant saves on your instruction.

Details are in Part C of our Privacy Policy and in the connector guide.

7. Acceptable Use

You agree not to:

  • use the Service for any unlawful purpose or in violation of these Terms;
  • access another person's account or data without permission;
  • reverse engineer, decompile or attempt to extract the source code of the Service, except where the law allows it;
  • interfere with, overload or disrupt the Service, its servers or networks, or bypass security, rate limits or access controls;
  • use automated means to scrape or harvest data from the Service, or misuse the connector or API;
  • use the Service to build a competing product, or resell or sublicense it;
  • upload content that is unlawful, harmful, infringing or that contains malware.

8. Your Content and Coach Notes

You keep ownership of the data and content you provide or create in the Service, including your workouts, messages to the AI coach and coach notes ("Your Content"). You give us a limited, worldwide, non-exclusive, royalty-free licence to host, store, process and display Your Content only as needed to operate and improve the Service for you, as described in the Privacy Policy. We do not sell Your Content and do not use your health data for advertising or to train AI models.

You are responsible for Your Content and confirm that you have the right to provide it. You can delete your account at any time to delete Your Content from our servers.

9. Intellectual Property

The Service, including its software, design, text, graphics and the P.R.O. name and logo, is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a personal, non-transferable, non-exclusive, revocable licence to use the app on Apple devices you own or control, as permitted by the Apple Media Services Terms. All rights not expressly granted are reserved.

If you send us feedback or suggestions, we may use them without obligation to you.

10. Third-Party Services

The Service works with services we do not control, including Apple Health, the Apple App Store, AI model providers and AI assistants. Your use of them is governed by their own terms. We are not responsible for third-party services.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not guarantee that the Service or AI output will be uninterrupted, error-free, accurate or suitable for your goals. You exercise and follow training plans at your own risk.

Nothing in these Terms excludes rights you have as a consumer that cannot be excluded under the law of your country.

12. Limitation of Liability

To the maximum extent permitted by law:

  • we are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from or related to the Service;
  • we are not liable for injury, illness or other harm resulting from exercise, training or decisions made on the basis of the Service or AI output;
  • our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid for the Service in the 12 months before the claim, or (b) USD 100.

Some jurisdictions do not allow these limitations, so some of them may not apply to you. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited by law.

13. Termination and Account Deletion

You can stop using the Service at any time. You can delete your account in the app (Settings → Delete Account). Deleting your account deletes your data on our servers, as described in the Privacy Policy, and revokes all connector access. Deleting the app or your account does not cancel an App Store subscription; cancel it in your Apple ID settings.

We may suspend or terminate your access if you seriously or repeatedly breach these Terms, if required by law, or if we discontinue the Service. Where reasonable, we will notify you in advance. Sections that by their nature should survive termination (including 8 to 12, 15 and 16) survive.

14. Changes to the Service and These Terms

We may update the Service and these Terms from time to time. If we make material changes to these Terms, we will notify you in the app or by email at least 14 days before they take effect. If you continue to use the Service after the changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and delete your account.

15. Governing Law and Disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules. The courts of Hong Kong SAR have non-exclusive jurisdiction over disputes arising from these Terms or the Service. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring proceedings in your local courts where the law allows it.

Before starting formal proceedings, please contact us at mail@proapp.uk so we can try to resolve the issue informally.

16. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer ours in connection with a merger, acquisition or sale of assets.

Apple. These Terms are between you and us, not Apple. Apple is not responsible for the Service or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Contact

HAOTONG TECHNOLOGY (HK) CO., LIMITED Email: mail@proapp.uk

Questions about these terms?

Contact mail@proapp.uk. We respond within 30 days.